2022/01/27 Managing Patient Complaints and Grievances: Physician and Hospital Perspectives
As patient volumes have bounded back and hospitals are facing staffing shortages and long patient throughput times, overall patient complaints—and correlating risk—are on the rise. To minimize your risk exposure and enhance our overall commitment to excellence in patient experience, we are excited to bring you a live webinar prepared exclusively for APP.
"Managing Patient Complaints and Grievances: Physician and Hospital Perspectives" will be presented by attorneys John Floyd, Jr., Partner, and Lynn Audie, Partner, both from Wicker Smith, a firm that has focused on keeping healthcare providers apprised of legal and regulatory changes as well as how to mitigate potential risks for more than six decades. The webinar will focus on understanding the physician and hospital process for managing patient complaints, grievances, and family meetings. John and Lynn will provide real scenarios and risk mitigation tips.
Please save the date on your calendar and join us for this informative presentation
Wednesday March 9, 2022 10am - 11am CST.
Join on your computer or mobile app
Or call in (audio only): +1 629-216-4519,,699572795#
Phone Conference ID: 699 572 795#
