Ambulance
So excited, this will be such a great resource !
Starting 3/1/22 we have an AMR dedicated ambulance (Life 30) 7 days a week from 11a – 11p. Eventually it will have the NW logo on it, something similar to the below picture. We are working out the details and I will provide them when they are final but there are a few specific basic operation things I need you to know.
1) This truck is dedicated to NW for 12 hours a day. It is not a truck that would ever be used (from 11a-11p) to answer 911 calls or get sent out by Amarillo dispatch; therefore, AMR will not be determining what transfers this truck will make. I have submitted a process where the Lifestar transfer center employee (1251) will use a set of criteria in determining how to optimize the use of this resource. For example, if there are main hospital, GS, and TSQ transfer needs…who goes first ??? This hasn’t been finalized but I will communicate once it is approved.
2) Lifestar will call Amarillo Dispatch to inform them that Life 30 is going on a run; this is necessary for AMR record keeping. Therefore, even if the AMR staff are sitting right by you, you can’t just tell them to make a run. You must follow the process and call 1251.
3) EMERGENCIES – we can still call an emergent truck directly from Amarillo Dispatch. For example, a STEMI comes in to TSQ but Life 30 is at GS…we can get a truck from AMR faster than Life 30 could come over; if Life 30 were at TSQ when it came in, we would use them. We want to utilize Life 30 as much as possible in order to add to safety and patient care, not take away from it.
4) A cell phone has been ordered but has not arrived yet that will be specific to the truck… I’ll forward this # when I have it.
5) THIS IS AN IMPORTANT ONE, READ CAREFULLY… we want to utilize the AMR staff in the ERs as much as possible and to the fullest extent possible; however, at this time, the scope has not been finalized. Once the scope is finalized, the staff will have to do competencies. We are working on this as it is very complicated; I would be happy to explain this in as much detail as you want just contact me. However, for now, they should not function in any clinical manner but spend time learning our processes, location of supplies, walk patients back to rooms, and other non-clinical things. Spend time getting to know them and make them feel welcome !
6) The AMR staff will have patches on their sleeves or their tags have special colors to indicate what type of EMT they are (White – supervisor, Red – Paramedic, Yellow - Advanced aka Intermediate, Blue – EMT (basic). The truck will be staffed with 2 AMR EMTs, at least one of which will be a paramedic.
7) This is a new process for NW to have this resource and I would request a high level of patience and flexibility as we work together in working out the details!
Call with questions…Thanks for all you do !
Andrea
