Happy New Year!
Greetings, record numbers again this week, as difficult as it is please take turns sitting down for a few minutes, eat lunch, go look at the sky…something to help decompress. Tiffany Pugh had a great suggestion that we have a code phrase at those melt-down moments when we need to take 5 or leave a patient room. I was thinking “I’m going to check the helium tanks”…of course we don’t have any and helium makes things lighter
1) There are otoscope bulbs at GS and they may look like either style shown below. These are easy to replace, you just pull out the old one and push the new one in. We will order more bulbs for both sites; hopefully this will keep these in use. I have ordered more otoscope heads that have never arrived, I’ll continue to follow up on these.
2) We are now giving out instructions for patients over 18 to be able to look up results on the patient portal. Hopefully this will assist the patients and be a satisfier as well as cut down on our massive influx of calls. We are working on this being available for <18yo as well. Please make efforts to give patients. They will need their MRN so either place a sticker on this sheet or point it out on their discharge paperwork.
3) EKG stamp – there are two metrics for EKGs, door to EKG and EKG to viewed by Dr. We are going to trial a red stamp on the EKG to help us obtain the time they viewed it. We have one at TSQ and more are on the way.
4) Staffing:
*** We are adding another tech 24/7 at each site – they are already posted, if you know anyone who might be interested have them apply and feel free to give them my cell ***
Makaela Springer is going from FT to prn
Marcos Garcia was already hired prn and he took Makaela’s position
Jamie Randall got a lab tech position in Tulia so she doesn’t have to drive anymore
Sharlene is coming to Jamie’s TSQ day position
Kasondra Morgan took Sharlene’s day tech position at GS (she used to be lab phlebot at main)
Cherri’s last day is 1/12
Heather’s last day is 1/13
Ashley Biskup WILL BE BACK MONDAY!
Stephanie Barrientez is a night traveler starting 1/17
I got approval for 3 more night travelers and will get them here asap
5) ***I will confirm Monday – I heard there isn’t a Regeneron clinic anymore ??? *** If it is open or opens back up the following is the process
City clinic - monoclonal antibody process: I know we have drilled in to not fax info to Dr’s offices or to numbers a patient requests etc and that remains true, this is the only exception at this time.
a. Outpatient – if an outpatient patient tests positive and requests to go to the city clinic for antibodies, you can fax the covid result WITH a patient facesheet to the antibody clinic. If the facesheet is not included, the clinic won’t have the right identifiers and patient phone number
b. ED patient – the physician or nurse can fill out the inclusion criteria request form with Dr signature and fax it along with the positive result to the city clinic if the patient indicates they want the antibody infusion
6) Melissa is rounding with information about calling a Dr Heart at triage, the required elements or goals, and where we struggle. Please help us initiate this process. Same for calling Code Strokes and going straight to CT
Reminder – the physicians are supposed to start the indicator that they have been in a room which tells registration they can go in, please look for this to see if it is happening. We shouldn’t discharge a patient if this indicator is not removed as it indicates they haven’t been registered. It was in the last update for review and should start Monday.
SHOUT OUT – Thank you Macy ! She finished her nurse shift then jumped in the ambulance and transported a child to UMC that would have waited quite some time. You’re the bomb!
HAPPY NEW YEAR ! I’M BELIEVING THAT 2022 WILL BE A GOOD ONE !
Thanks for all you do
Andrea
